Special Education Concierge - Terms of Service

Terms of Service

Special Education Concierge
Effective Date: January 1, 2026

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Special Education Concierge through our website at https://specialeducationconcierge.com, or via our scheduling forms, and who have explicitly opted in to receive SMS notifications.

Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages may include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions

You may cancel the SMS service at any time by texting “STOP” to the same number that sent you messages. Upon sending “STOP,” you will receive a confirmation of your unsubscribe status via SMS. After confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up again through our forms with SMS consent, and we will resume sending messages.

3. Support Information

If you experience issues with the messaging program, reply “HELP” for assistance, or contact us directly at [email protected] or call +1 (714) 292-3676 during business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies based on your service usage and appointment schedule. For questions about your mobile plan, please contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years of age or older to participate in our SMS program.

8. Privacy Policy

For privacy-related information, please review our Privacy Policy at:
https://specialeducationconcierge.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the “Site”) is owned and operated by Special Education Concierge (“Company,” “we,” or “us”). By using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific services or sections of the Site.

Accessing the Site in any manner, whether automated or otherwise, constitutes use of the Site and agreement to these Terms.

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this Site. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Intellectual Property Rights

Our Limited License to You

All content on this Site, including text, graphics, logos, documents, videos, and materials, is the property of Special Education Concierge or its licensors and is protected by copyright, trademark, and other intellectual property laws.

The Site is provided for your personal, non-commercial use only. You may not use Site content in any way that infringes on our rights or has not been expressly authorized.

You may download or print one copy of individual pages for personal, non-commercial use, provided all copyright and proprietary notices remain intact.

Your License to Us

By submitting or posting any content to us through the Site, forms, social media, or other digital channels, you represent that you own the content or have permission to share it.

You grant Special Education Concierge a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, distribute, and display such content for business and service-related purposes.

Disclaimers

The Site may include links to third-party websites. These links are provided for convenience only and do not constitute endorsement or sponsorship. We are not responsible for third-party content, products, or services.

All information, services, and materials on the Site are provided “as is” without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including merchantability and fitness for a particular purpose.

You agree to indemnify and hold harmless Special Education Concierge, its affiliates, officers, employees, and agents from any claims, damages, liabilities, or expenses arising from your use of the Site or violation of these Terms.

Online Commerce

Certain sections of the Site may allow you to purchase services or products from third-party vendors. We are not responsible for the quality, accuracy, reliability, or delivery of third-party products or services.

Any transactions with third parties are solely between you and the vendor. Special Education Concierge is not responsible for any loss or damage resulting from such transactions.

Registration & Passwords

Some Site features may require account registration. You agree to provide accurate and complete information and to maintain the confidentiality of your login credentials.

You are responsible for all activity under your account. If you suspect unauthorized use, notify us immediately at [email protected].

Termination

We reserve the right to terminate or suspend access to the Site at our discretion, without notice, if we believe these Terms have been violated or if conduct is deemed unlawful or inappropriate.

Upon termination, all rights granted to you under these Terms cease immediately.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state in which Special Education Concierge operates. Any disputes shall be resolved through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms of Service periodically. The most current version will always be available on our website with the effective date listed above.

Contact Information

For questions regarding these Terms of Service, please contact:

Special Education Concierge
Phone: +1 (714) 292-3676
Email: [email protected]
Website: https://specialeducationconcierge.com